A Lifelong Learner & Creator

Download Resume as PDF

Masters in Computer Science (Specialization HCI), University of North Texas, US, 2021-2023

B.E. in Computer Engineering, Gujarat Technological University, India, 2017-2021

Sr. User Experience Designer, CIVIE (Collaborative Imaging Technology), TX US, 2022 — Current

Led the design of a Radiology Information System (includes Patient, Physician & Admin portals), used by the 3rd largest radiology group in the U.S., optimizing scheduling and patient experience.
Built an intelligent scheduling system for efficient exam room utilization and quick slot selection.
Designed a patient portal for 150k+ users, increasing online scheduling conversion from 32% to 68%.
Developed a CRM portal to streamline client-physician relationship management.
Created a user-friendly Call Center solution, reducing training needs and operational costs.

Web Designer & Developer, University of North Texas, TX US, 2021 — 2022

Managing six College of Visual Arts & Design websites (cvad.unt.edu) with strong accessibility and SEO performance.
Redesigning and evaluating a university department’s web platform using a user-centered design approach and WCAG guidelines for accessibility and inclusivity.
Developing new features to enhance student engagement and implementing UI updates.
Upgrading the user interface to improve the overall user experience.
Creating monthly analytical reports for websites and social media to drive user engagement..

Boosting Online Scheduling from 32% to 68% with UX Redesign
Optimizing the online scheduling flow to enhance patient experience and reduce call center dependency.

How a Smart CRM Redefined Physician Engagement in Radiology
A specialized CRM solution for radiology imaging centers when generic tools were failing to meet their needs.

What’s Wrong with Food Delivery Apps? A UX Redesign of DoorDash
How I Solved 5 Frustrating UX Problems in DoorDash to Make Food Ordering Seamless.

Can a Smartwatch Help You Save on Gas? My UX Challenge Solution That Won Runner-Up
How I designed an intuitive smartwatch app to help drivers find cheap gas—fast, easy, and hands-free.

View All Projects

Proficient in Figma, Maze, FigJam, Figmaslides, Jitter and Framer.
Ability to create cross-platform design and experience for mobile, desktop, kiosks, and smartwatches.
Strong understanding of user-centered design principles.
Ability to conduct comprehensive user research and usability testing.
Excellent problem-solving skills and attention to detail.